Shipping Policy
Domestic Shipping Options
Shipping rates are calculated real time based upon delivery location and package weight.
Ship Method | Delivery Within | Processing Time | Shipping Time |
UPS Ground | 4-8 Business Days | 1-3 Business Days | 3-5 Business Days |
UPS 3 Day Select | 4 Business Days | 1 Business Days | 3 Business Days |
UPS 2nd Day Air | 2-3 Business Days | 1 Business Days | 2 Business Days |
UPS Next Day Air | 1-2 Business Days | 1 Business Days | 1 Business Days |
Notes
- Sometimes the shipping rates displayed on the website will not be accurate. If this is the case, we will contact you via phone and/or email before shipping your items or charging your card.
- A business day is considered to be Monday to Friday, excluding holidays.
- Will Call is available for same day pickup from our Salt Lake City store. To place your order Will Call, please call us after placing your online order at 1-800-666-4564. Shipping and Handling charges will not be charged to your card.
Return Policy
We hope that you are satisfied with your purchase, but in the event that you need to return an item, we accept returns on merchandise that is in original, unused condition. Refunds are given less original shipping costs. Returns within 30 days of original purchase are credited via original payment method. Returns after 30 days are refunded to an in store gift card. Returns without record of original purchase (receipt or order detail) will be given the last sale price for that item in the form of a gift card. Certain restrictions apply.
How do I return an item?
contact us prior to returning your item for the best possible service. Upon receiving your item we will refund your purchase, less original shipping costs. Refunds will be processed within 10 business days from the date we receive the return of your item. |